Shipping policy

Shipping Policy

Last Updated: July 2026

At TyreTrack, we are committed to delivering your order quickly, safely, and efficiently throughout South Africa.

Delivery Areas

We currently deliver nationwide within South Africa. Unfortunately, we do not offer international shipping at this time.

Order Processing

  • Orders are processed within 1–2 business days after payment has been successfully received.
  • Orders placed after business hours, on weekends, or on public holidays will be processed on the next business day.
  • EFT payments will only be processed once the funds have cleared in our bank account.

Delivery Timeframes

Estimated delivery times are as follows: 

  • Major Cities: 2–4 business days
  • Regional Areas: 3–5 business days
  • Remote & Outlying Areas: 5–7 business days

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or high order volumes.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and the size or weight of your order.

From time to time, TyreTrack may offer free shipping promotions on selected products or order values.

Order Tracking

Once your order has been dispatched, you will receive an email or SMS containing your tracking number, allowing you to monitor your delivery.

Delivery Requirements

  • Deliveries are made during normal business hours (Monday to Friday).
  • A physical street address is required. We cannot deliver to P.O. Boxes.
  • Someone must be available at the delivery address to receive and sign for the parcel.

Incorrect Delivery Information

Please ensure your shipping information is accurate before placing your order.

TyreTrack cannot be held responsible for delays or additional courier charges resulting from incorrect or incomplete delivery details.

Damaged or Missing Items

If your order arrives damaged or incomplete:

  1. Notify us within 48 hours of receiving your order.
  2. Include your order number and photographs of the damaged item(s) and packaging.
  3. We will investigate the matter and arrange a replacement or suitable resolution where applicable.

Delays Beyond Our Control

While we work closely with our courier partners, TyreTrack cannot be held responsible for delays caused by:

  • Severe weather
  • Public holidays
  • Industrial action
  • Natural disasters
  • Courier network disruptions
  • Other unforeseen circumstances beyond our control

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through the contact details provided on TyreTrack.co.za.